MyGrievance

Features MyGrievance

The mobile app of PGPORTAL viz.
‘MyGrievance’ is developed by National Informatics Centre in collaboration with Department of Administrative Reforms & Public Grievances, GoIIt serves a platform for public to Lodge grievances related to Central/State Government organizations and to monitor them.Key Features1.
Sign Up: One time sign up is required to get User Login.2.
Dashboard: A Dashboard for lodging and monitoring after login3.
Grievances lodged by the user is available under categories like Total, Pending, and Disposed.4.
User can track his/her grievance in real time mode.5.
Facility to send reminder to lodged grievances and feedback for disposed grievances.6.
Seamless Sign Up : Sign Up can be done either from CPGRAMS in UMANG or using sign-up form available at https://pgportal.gov.in7.
SMS and email acknowledgement at the time of lodging of grievance and its disposal